Shipping & Returns

UK SHIPPING

Items are usually posted within 3 working days of purchase. Delivery is 2-3 days via Royal Mail or courier.

INTERNATIONAL SHIPPING

International items are sent via Royal Mail which takes 5 - 7 working days but please allow up to 10 working days as services can vary depending on your location and customs requirements.

If you do not see your country listed please email me for further information.

RETURNS

As with any handmade products, variations in finish and form are inevitable. Colour reproduction on computer monitors and hand held devices vary so please do not rely on them for colour accuracy. If you need to match a colour please contact me. 

If you receive an item that is faulty or has been damaged in transit please let me know within 3 days of receiving the item with a photo to show the problem. We can then agree on whether to proceed with a replacement or a refund.

If you are not happy with your purchase, please contact me within 5 working days and let me that you would like a refund. We can then arrange for the return of the item. Refunds will be processed provided a return arrangement has been agreed and within 10 working days of the receipt of the item.

Unfortunately I cannot cover the cost of returning unwanted products unless they are faulty (please see the information contained on the About page).